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Terms and conditions
These terms and conditions apply to goods
and services provided by
Ivy Cottage Cards, 1 Fairways, Horwich,
Bolton, Lancs. BL6 5QA
No contract exists between you and us for
the sale of any goods until we have received
and accepted your order and we have received
payment in full (in cleared funds). Once we
have, there is a binding legal contract
between us. An acknowledgement of your order
will be sent to you via e-mail or by post
when you place your order, but acceptance of
your offer to buy the goods will not take
place until after your payment is taken. It
is at this point that a binding legal
contract is created and any contract is
subject to these Terms and Conditions. The
contract is subject to your right of
cancellation (see below).
Payment Information
Prices are subject to change without notice,
Written/e-mail price quotes are valid for
three months – you must place/reserve your
order and pay your deposit during this
period in order to guarantee the price
quoted. For the duration of the order, Ivy
Cottage Cards will guarantee you the price
applicable at the time of placing your
order, so any subsequent price increase will
not affect you.Payment
for the goods can be made by a cheque or a
banker’s draft. Made payable to ‘C. Mort’.
Payment shall be due before the delivery
date and time for payment shall be of the
essence. There will be no delivery until
cleared funds are received.
Cancellation
Due to the customised nature of our goods,
Ivy Cottage Cards is unable to accept
cancellations. If your goods do not conform
with the approved proof please contact us
and return the goods within 30 days. Ivy
Cottage Cards will arrange a replacement or
a refund for you.
Ordering information
Once Ivy Cottage Cards receives approval of
a proof no further alteration can be made.
All order forms must be read carefully and
filled in with great care and attention. We
aim to despatch our orders so they arrive on
the dates they are needed. Ivy Cottage Cards
designs are handmade to your individual
requirements. Note: Ivy Cottage Cards are
all homemade and some of the designs and
products I use e.g. Feathers, Leaves etc…may
differ a little from card to card.
Our quality guarantee
We guarantee that you will be delighted with
your order. In the unlikely event your
order does not arrive in mint condition
please contacts
us here within 7 days and we would be happy
to replace any faulty cards.
Postage Cost
All postage will be charged at cost. Orders
will be either hand delivery if you live
close by or sent via Royal Mail ‘Special
delivery’
Data Protection and Privacy Policy
Ivy Cottage Cards collects information about
you for 2 reasons: firstly, to process your
order and secondly, to provide you with the
best possible service. Ivy Cottage Cards
will not share information about you with
any other organisation. Ivy Cottage Cards
will not write or e-mail you in the future
unless you have given us your consent. Ivy
Cottage Cards will not pass on to other
companies or people your personal
information.
The type of information we will collect
about you includes: name, address, phone
number and email address. We do not collect
your credit/debit card details.
Applicable Law
These terms of sale and the supply of the
goods will be subject to English law and the
English courts will have jurisdiction in
respect of any dispute arising from the
contract. |